FAQS

1. What payment methods do you accept?

We currently accept major credit cards and bank transfers.

2. Are Tickoy watches water-resistant?

Water resistance varies by model. Please refer to the product description for specific water-resistance ratings and care instructions.

3. Do you offer exchanges?

At this time, we only accept return&refund and do not offer direct exchanges.

4. How long does shipping take?

Orders are typically processed within 1–3 business days. Estimated delivery times vary by destination and generally range from 7–15 business days.

5. Is my payment information secure?

Yes. All transactions are processed through secure and encrypted payment gateways to ensure your personal and payment information remains protected.

6. Still have questions?

If you can’t find the answer you’re looking for, please contact our support team. We’re always happy to help.